MMasters in Business
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LeadershipBarbara Kahn

Three-Part Career Readiness Rule

Earn opportunities through effort, relationships, and adjacent skills

Difficulty
Moderate
Time to result
~ongoing to results
Steps
5
Confidence
92%

Barbara Kahn distilled recurring advice from successful alumni into three practical career behaviors. First, work hard at the role you have instead of taking the opportunity for granted. Second, be kind to everyone and monitor how your conduct is perceived, because colleagues notice how people treat those with less status. Third, learn the work performed on both sides of your position so you can step beyond a narrow job description. The mechanism is cumulative: strong execution builds credibility, respectful behavior builds trust, and adjacent knowledge builds optionality. When an unplanned vacancy, urgent project, or promotion opportunity appears, the person who has cultivated all three is more capable and visible than someone who prepared only for the formal boundaries of a current job.

Origin

Extracted from Masters in Business after Barbara Kahn compared advice she repeatedly heard from successful alumni while serving as dean of the University of Miami Business School.

Core principles

  • 01Work hard even when the initial assignment is not ideal.
  • 02Treat everyone well regardless of status.
  • 03Understand how your behavior appears to other people.
  • 04Learn the responsibilities adjacent to your own.
  • 05Prepare before unpredictable opportunities appear.

How to run it

  1. 1

    Master the Current Assignment

    Apply sustained effort to the job you have, including assignments that are not glamorous. Build a reputation for dependable execution.

    Pro tip Define what excellent completion looks like before beginning each assignment.

    Watch out Do not assume credentials or potential compensate for inconsistent delivery.

  2. 2

    Build Respect Across the Organization

    Treat people at every level with consideration and attention. Notice how your words, tone, and emotional reactions affect others.

    Pro tip Ask a trusted colleague for candid feedback about how you come across under pressure.

    Watch out Selective politeness toward senior people is visible and damages trust.

  3. 3

    Map Adjacent Responsibilities

    Learn what colleagues immediately upstream and downstream of your role do. Understand their constraints, outputs, and handoff points.

    Pro tip Shadow one adjacent colleague or document one cross-functional workflow each month.

    Watch out Do not interfere with another person's responsibilities while trying to learn them.

  4. 4

    Practice Beyond Your Lane

    Take on bounded tasks that exercise adjacent capabilities without neglecting core work. Use these assignments to close practical skill gaps.

    Pro tip Volunteer for coverage, cross-functional projects, or process documentation.

    Watch out Breadth without competence in the current role can look like distraction.

  5. 5

    Stay Ready for Unplanned Openings

    Maintain enough knowledge and credibility to step in when a vacancy, emergency, or new initiative appears. Make your readiness visible through useful contributions rather than entitlement.

    Pro tip Keep a concise record of outcomes and cross-functional experience.

    Watch out Opportunity is unpredictable, so waiting for a promotion before preparing is too late.

In the wild

Stepping Into an Unexpected Vacancy

A marketing analyst performs reliable work, treats operations colleagues well, and learns how the neighboring analytics and campaign teams function. When a project lead becomes unexpectedly unavailable, the analyst can coordinate the handoffs and temporarily lead delivery.

→ Preparation across execution, relationships, and adjacent skills turns an accident into a credible advancement opportunity.

Learning Beyond a Retail Role

A store manager learns how merchandising decisions arrive from headquarters and how fulfillment teams process online pickup orders. When the company pilots a new omnichannel format, the manager can translate between frontline, merchandising, and logistics teams.

→ Adjacent knowledge makes the manager useful in a cross-functional initiative and strengthens promotion readiness.

Common mistakes

Being Nice Only Upward

Colleagues observe how someone treats receptionists, junior employees, and service staff, making status-dependent courtesy harmful to reputation.

Remaining Trapped in a Job Description

Knowing only one narrow function leaves a professional unable to step into openings that cross organizational boundaries.

Preparing After the Opening Appears

Unexpected vacancies and projects move quickly, so adjacent skills must be developed before they are urgently needed.

Is it for you?

Best for

It is best for students and early-career professionals building trust, range, and promotion readiness inside an organization.

Not ideal for

It is not ideal as a substitute for formal sponsorship, fair promotion systems, or specialized technical training.

From the transcript

“The first thing is work hard.”

Barbara Kahn · 1:04:18

“The second one is be nice to people. Be nice to everyone.”

Barbara Kahn · 1:04:25

“The third piece of advice that people said over and over was don't just learn what you do. Learn what your people on both sides…”

Barbara Kahn · 1:04:44

From the episode

Barbara Kahn Discusses the Retail Revolution (Podcast)

Barbara Kahn

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