MMasters in Business
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InfluenceMelissa Smith

Organization-Wide Network Building

Build career access by forming relationships beyond your familiar peer group

Difficulty
Moderate
Time to result
~ongoing to results
Steps
6
Confidence
90%

Career networks shape access to information, mentors, sponsors, and opportunities. A supportive identity-based network can be valuable, but it becomes limiting if it is the only circle someone develops—especially when that group is underrepresented in senior roles. The remedy is deliberate breadth: spend time with people across functions and levels, choose mentors throughout the organization, and use both structured programs and informal conversations. Professionals without family exposure to an industry should be especially intentional because they may not know which roles exist or which questions to ask. Senior leaders support the mechanism by accepting reasonable outreach and participating in mentorship and sponsorship. The result is a wider information surface, more diverse guidance, and improved visibility across the institution.

Origin

Extracted from Masters in Business, where Melissa Smith discussed women’s networks, mentorship, and unequal access to industry knowledge.

Core principles

  • 01A narrow network limits information and opportunity
  • 02Mentors should span functions and demographic groups
  • 03Informal conversations complement formal programs
  • 04Senior people share responsibility for developing talent

How to run it

  1. 1

    Audit Network Breadth

    List your relationships by function, level, background, and area of expertise to expose concentrations and gaps.

    Pro tip Focus on missing perspectives rather than collecting a large number of names.

    Watch out Do not mistake social-media connections for working relationships.

  2. 2

    Expand Beyond Familiar Circles

    Attend cross-functional events and build relationships outside your immediate team or identity-based network.

    Pro tip Choose settings connected to a real learning objective.

    Watch out Do not abandon supportive peer communities; complement them.

  3. 3

    Ask Informed Questions

    Use short conversations to learn what roles, opportunities, and skills exist across the organization.

    Pro tip Research the person’s role and arrive with two specific questions.

    Watch out Generic requests to 'pick your brain' place all the burden on the other person.

  4. 4

    Diversify Mentors

    Develop mentors with different functions, seniority levels, and experiences so that no single perspective dominates your decisions.

    Pro tip Include both a domain expert and someone who understands organizational navigation.

    Watch out Do not expect one mentor to provide every type of support.

  5. 5

    Combine Formal and Informal Support

    Participate in organized programs while also maintaining naturally developed mentoring relationships.

    Pro tip Use formal programs to reach people you would not ordinarily meet.

    Watch out A program assignment alone does not create trust.

  6. 6

    Sustain Reciprocity

    Follow up on advice, share useful information, and help others as your own experience grows.

    Pro tip Tell mentors what action you took and what happened.

    Watch out Contacting people only when you need something weakens the relationship.

In the wild

Learning the Full Banking Landscape

A graduate interested in finance knows only investment banking because that is the role discussed in her immediate circle. She speaks with colleagues in commercial banking, asset management, risk, and private banking, then selects mentors from two different functions. The broader network exposes career paths and recruiting questions she otherwise would have missed.

→ She enters recruiting with better information and identifies a role that fits her strengths.

Cross-Functional Mentorship

A junior employee relies almost entirely on peers from an internal women’s group. She retains those relationships while adding mentors in operations, sales, and senior management and joining a cross-business project.

→ Her access to organizational knowledge and potential sponsorship expands without losing her original support network.

Common mistakes

Staying Inside One Affinity Network

Affinity groups can provide essential support, but using one as the entire network limits access when its members are underrepresented elsewhere in the organization.

Choosing Only Similar Mentors

Mentors with identical backgrounds and roles may reinforce the same blind spots instead of expanding perspective.

Treating Mentorship as One-Way

Relationships weaken when the mentee never follows up, applies advice, or contributes value in return.

Is it for you?

Best for

It is best for early- and mid-career professionals navigating a large organization or an unfamiliar industry.

Not ideal for

It is not ideal for people seeking transactional introductions without investing in genuine ongoing relationships.

From the transcript

“If you only stick to that network, there's still a lot fewer women and sort of banking or pick many industries, right, then there are…”

Melissa Smith · 43:26

“important that you're spending time with people across the organization, picking mentors across the organization, networking across the organization”

Melissa Smith · 43:39

“we have various I would say, organized programs and then there's more informal you know, mentors mentorship programs, and I think both are important.”

Melissa Smith · 44:19

From the episode

JPMorgan’s Melissa Smith on Middle Market Banking

Melissa Smith

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