MMasters in Business
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Peak Performance

The Inner Game Process-Focus Method

Redirect attention from anxious outcomes to controllable actions and sensations

Difficulty
Moderate
Time to result
~weeks to results
Steps
5
Confidence
98%

The Inner Game method improves performance by changing the performer's object of attention. Anxiety directs awareness toward desired or feared outcomes—winning, avoiding a mistake, or earning approval—which increases self-conscious interference without controlling execution. The coach instead asks what the performer notices when things go wrong and selects a neutral, immediate cue connected to the process: pushing from the pitching rubber, watching a stroke, or keeping the tongue moist while playing the tuba. The performer then observes or executes that cue without constant criticism, praise, or technical micromanagement. This calmer attention allows trained capabilities to operate more naturally. Because the intervention concerns mental state and attentional control, a coach can sometimes use it across domains without possessing deep technical expertise in each activity.

Origin

Extracted from Masters in Business during Michael Lewis's account of Tim Gallwey's The Inner Game of Tennis and its influence on modern performance coaching.

Core principles

  • 01Performance deteriorates when attention fixates on feared outcomes
  • 02Criticism and praise can both increase harmful self-consciousness
  • 03Direct attention toward controllable physical or procedural cues
  • 04Use observation and imitation instead of excessive verbal instruction
  • 05A coach can improve performance by managing attention without mastering the domain

How to run it

  1. 1

    Surface the feared outcome

    Ask what the performer is trying to prevent or force. Identify the result-oriented thought consuming attention under pressure.

    Pro tip Listen for phrases such as “don't miss” or “I have to succeed.”

    Watch out Do not argue with the fear; redirect attention instead.

  2. 2

    Observe the failure state

    Have the performer notice physical sensations, timing, or environmental signals that accompany poor execution. Keep the observation descriptive rather than judgmental.

    Pro tip A small bodily cue may be more useful than a broad technical diagnosis.

    Watch out Analysis can become another form of self-conscious interference.

  3. 3

    Select one controllable cue

    Choose an immediate action or sensation linked to execution but separate from the final result. Make it simple enough to hold in attention during performance.

    Pro tip Prefer cues the performer can sense directly.

    Watch out “Win,” “relax,” and “play better” are outcomes or commands, not usable process cues.

  4. 4

    Perform without judgment

    Ask the person to focus only on the selected cue while allowing the larger action to unfold. Minimize praise, criticism, and mid-attempt correction.

    Pro tip Demonstration and imitation may work better than a long technical explanation.

    Watch out Too many simultaneous cues recreate the original overload.

  5. 5

    Review and refine

    Compare how execution felt and what changed, then retain or adjust the cue. Repeat until effective performance becomes calmer and less self-conscious.

    Pro tip Evaluate curiosity and attentional quality alongside the objective result.

    Watch out Do not turn one successful attempt into pressure to reproduce the outcome perfectly.

In the wild

The tuba player's dry tongue

A Houston orchestra's tuba player worried that his notes lacked fullness. Tim Gallwey asked what he noticed physically and learned that the player's tongue became dry. Gallwey told him to stop listening for the outcome and focus only on keeping his tongue moist; the resulting performance earned a standing ovation from the orchestra.

→ A simple bodily process cue released a markedly better performance without technical tuba instruction.

A pitcher under pressure

Instead of thinking “please throw a strike,” a pitcher directs attention to pushing powerfully off the rubber. The cue places attention on a physical action that influences the pitch rather than on the feared result.

→ The pitcher executes with less anxiety and greater control.

Common mistakes

Coaching the scoreboard

Telling someone to win, avoid failure, or achieve a result intensifies attention on something they cannot directly control.

Overloading with instruction

Multiple corrections force the performer to consciously manage movements that may work better automatically.

Using praise as pressure

Praise can make performers monitor how they are being judged and become as distracting as criticism.

Is it for you?

Best for

It is best for skilled performers whose execution degrades under pressure or excessive self-monitoring.

Not ideal for

It is not ideal when the performer lacks foundational technique, faces unsafe conditions, or needs explicit technical correction first.

From the transcript

“criticism and praise are both often counterproductive”

Michael Lewis · 38:17

“What you want to be thinking is, um, push off the rubber, you know, really push when you you're thinking about physical things that actually…”

Michael Lewis · 39:02

“just focus on your tongue. Well, just keep the tongue moist. Don't worry about anything but keeping the tongue moist.”

Michael Lewis · 41:02

From the episode

Michael Lewis on the Power of Intelligent Leadership (Podcast)

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