Why the World's Best-Connected CEOs Still Missed COVID
At Davos in January 2020, senior executives discussed ESG while Treasury Secretary Steven Mnuchin warned that an eleven-million-person Chinese city was locked down. Hoffman finds their failure unsettling because global CEOs had privileged access to operational, regulatory, and government information yet still failed to anticipate the threat.
- The warning was visible at Davos before the global shutdown.
- Executives ran global businesses with unusually rich information flows.
- Most leaders were as blindsided as the general public.
- Elite access does not guarantee effective sensemaking.
“These are people who really should be able to see around corners.”
“They're paid a lot of money to see around corners, and most of them didn't.”