MMasters in Business
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Lisa Jones29 October 2021

Lisa Jones on Investing With a Purpose (Podcast)

3Frameworks
12Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster21:58

ESG Does Not Have to Mean Sacrificing Investment Performance

Jones distinguishes modern ESG integration from older exclusionary socially responsible portfolios that sometimes produced disappointing returns. Environmental, social, and governance issues can instead be incorporated alongside cash flow, management, and operational risks as part of fundamental analysis.

  • Older exclusionary portfolios sometimes lost useful sector exposure
  • Long-term financial outcomes remain the primary objective for many investors
  • Environmental disasters and governance failures are material investment risks
  • Impact products should state objectives such as net zero or clean water clearly
  • Regulatory clarity is needed because ESG terminology remains inconsistent

“integrating those considerations into an investment process is very good risk management.”

Lisa Jones · 24:12

“those investment objectives are clear and stated right up front, so that there's no confusion.”

Lisa Jones · 24:51
#esg#risk management#impact investing#performance

Hot Take· 2

Hot Take38:43

Why a Conservative Asset Manager Declined to Lead on Crypto

Amundi was hearing cryptocurrency questions but did not offer it to clients. Jones viewed the category as too speculative for the firm's conservative institutional profile and highlighted unresolved questions about valuation, custody, access, and the diversity of crypto assets.

  • Client curiosity does not automatically justify a product
  • Crypto conflicted with the firm's conservative platform
  • Custody and lost-access risks remained significant concerns
  • Cryptocurrency is a varied asset category, not a synonym for Bitcoin
  • Amundi preferred not to be an early market leader

“the view is today that it's much too speculative for the conservative profile”

Lisa Jones · 39:16

“we'd rather not be a market leader in that.”

Lisa Jones · 40:40
#cryptocurrency#bitcoin#institutional investing#risk
Hot Take1:00:00

The Future Favors Global Scale or Genuine Specialization

Jones expects pricing pressure, technology, artificial intelligence, and consolidation to reshape asset management. Large firms can use scale, while small firms need a sharply differentiated specialty; undistinguished middle-sized managers face the greatest pressure.

  • Pricing and margins will remain under pressure
  • Technology and outside entrants can disrupt incumbent managers
  • AI will affect portfolio management and operational efficiency
  • Industry consolidation is likely to continue
  • Middle-sized firms without scale or specialization risk being squeezed

“our industry is right for disruption”

Lisa Jones · 1:01:01

“The small will have to be truly specialized in boutique and um offer to value in the middle is what has been squeezed and will…”

Lisa Jones · 1:02:05
#asset management#disruption#artificial intelligence#consolidation

Explainer· 4

Explainer19:38

What Asset-Management Clients Actually Want From a Firm

Jones says clients increasingly seek a small number of trusted asset-management partners rather than disconnected products. Those partners must solve concrete funding and income problems while communicating bad news as promptly and transparently as good news.

  • Clients prefer enduring partnerships with a manageable number of firms
  • Investment demand begins with problems such as yield and retirement funding
  • Transparency matters most when performance or conditions deteriorate
  • ESG and climate questions increasingly shape advisory conversations

“clients today are interested in working with firms where they can develop a partnership with kind of a go to asset management firm.”

Lisa Jones · 19:44

“clients are truly interested in problem solving.”

Lisa Jones · 20:07
#clients#asset management#transparency#partnerships
Explainer52:46

Where Investors Look for Income When Traditional Yields Are Low

Jones attributes part of the fixed-income flow to investors returning after the 2020 credit selloff. With inflation and rising-rate risks emerging, demand shifted toward shorter duration, selective agency mortgage-backed securities, leveraged closed-end funds, securitized credit, and multi-asset income portfolios.

  • Post-selloff credit exposure produced attractive rebound returns
  • Short and ultrashort duration can reduce rate sensitivity
  • Agency mortgage-backed securities may reward active selection
  • Closed-end funds can use leverage to increase income
  • Multi-asset portfolios can seek income beyond bonds

“More seeing considerable flows in the short end of the marketplace in short duration fixed income kind of ultrashort duration ext income.”

Lisa Jones · 54:15

“investors don't have to only stay in fixed income to look for yield or to look for income.”

Lisa Jones · 55:56
#fixed income#yield#income#interest rates
Explainer57:05

How Institutional and Retail Asset Management Converged

The old separation between institutional and retail channels has weakened as wealth platforms adopt institutional-grade research and due diligence. At the same time, different account vehicles have become accessible across client types, after-tax outcomes have gained importance, and pricing has fallen sharply.

  • Wealth managers now conduct institutional-style product research
  • High-net-worth growth increased demand for after-tax optimization
  • Mutual funds and separately managed accounts crossed old client boundaries
  • Managers increasingly package strategies in multiple vehicles
  • Loads and other pricing structures declined as the industry evolved

“There is an institutionalization and a professionalism of all investment management selection.”

Lisa Jones · 57:35

“everyone has different goals and outcomes and considerations.”

Lisa Jones · 58:55
#asset management#wealth management#investment vehicles#fees
Explainer1:04:38

Why Market Breadth and Lower Fees Matter for Active Funds

Concentrated index returns make it hard for diversified active managers to outperform because they cannot responsibly place all conviction in a handful of winners. Broader participation improves the opportunity set, but active managers must also update legacy fee structures created in much higher-rate environments.

  • Active mutual funds suffered persistent net outflows
  • A few dominant stocks can overwhelm diversified portfolios
  • Greater market breadth creates more opportunities for security selection
  • Legacy expense ratios may no longer fit current yields and alternatives
  • Fee reductions improve shareholders' opportunity for attractive total returns

“When you're an active manager and the returns are so heavily skewed in just a handful of stocks, you're gonna underperform.”

Lisa Jones · 1:05:43

“pricing has to be keen.”

Lisa Jones · 1:06:57
#active management#passive investing#fees#market breadth

Story· 1

Story02:42

How Client-Facing Work Built a Global Asset-Management Career

Jones traces her path from EF Hutton customer service through retail wholesaling, institutional investing, and global distribution. Exposure to clients, portfolio managers, multiple channels, and international markets accumulated into the experience required for senior leadership.

  • Customer service provided an early client-facing foundation
  • Bank distribution introduced Jones to both retail and trust clients
  • Institutional work deepened her understanding of portfolio construction
  • Combined retail, institutional, and global experience enabled broader leadership roles

“It was a great introduction into being in a client facing role.”

Lisa Jones · 03:46

“my experience at both MFFT any evance on the retail on the institutional side gave me the global awareness the retail in the institutional background…”

Lisa Jones · 07:57
#career#asset management#distribution#leadership

Q&A· 1

Q&A36:22

China Can Be Strategically Important and Still Demand Caution

Jones rejects a simple bullish or bearish answer on China. Amundi sees strategic opportunity in the market, while portfolio managers must account for geopolitical controls, accounting uncertainty, company scale, and the differing relationship that American and European institutions have with China.

  • US-China strain creates persistent geopolitical risk
  • Amundi views growth in China as strategically important
  • European firms may approach China with a different geopolitical temperature
  • Portfolio construction must account for unclear earnings or accounting practices
  • Large-cap exposure may reduce—but does not eliminate—speculative risk

“there is no simple answers”

Lisa Jones · 36:26

“we always remain cautious when we don't have a clear understanding of earnings or accounting principles and practices.”

Lisa Jones · 38:06
#china#geopolitics#emerging markets#risk

Takeaway· 3

Takeaway08:40

Why Culture Became Jones's Route From Distribution to CEO

Working across several firms made Jones a close observer of organizational culture. She concluded that a CEO-level role offered greater ability to unite employees, serve clients well, and shape the conditions for long-term success than leadership of distribution alone.

  • Positive culture can unite employees around shared work
  • Client and employee treatment reinforce one another
  • Organization-wide authority expands a leader's cultural influence
  • Broad product and market-cycle experience complemented the investment team

“culture is a key aspect of long term success.”

Lisa Jones · 09:02

“I knew that I wanted to be a champion of a culture.”

Lisa Jones · 09:12
#culture#leadership#career#management
Takeaway1:02:22

Stop Framing Financial Delivery as Apps Versus Advisers

Jones argues that investing channels should not be treated as mutually exclusive. Firms should identify the client segments attracted to advisers, apps, or other platforms, then tailor the offer and delivery experience to how each segment wants to buy.

  • Either-or framing obscures valid combinations
  • Active and passive products can coexist
  • Human advice and digital apps can serve different preferences
  • Client segmentation should determine channel design
  • Offerings should be customized to the intended segment

“they need to be delivery agnostic.”

Lisa Jones · 1:03:43

“you just have to figure out how to segment your offering and be appropriate on how you deliver it.”

Lisa Jones · 1:04:29
#fintech#client segmentation#robinhood#distribution
Takeaway1:13:04

The Two Lessons Jones Wishes She Had Learned Earlier

Jones wishes she had understood sooner that career risks can produce either useful learning or meaningful rewards. She also emphasizes that modern investment professionals must think beyond domestic markets because finance has become globally connected, multinational, and geopolitical.

  • Career risk can create learning even when an attempt fails
  • Changing jobs, companies, and professional profiles can be productive
  • Investment management is far more globally connected than it was decades ago
  • Modern professionals must look beyond national borders

“it's okay to take risks. You're either going to fail and you'll learn from it or taking the risk will be rewarded.”

Lisa Jones · 1:13:22

“today thinking beyond your borders is super important”

Lisa Jones · 1:14:12
#career risk#global investing#learning#mindset