Financial Complexity Is Often Manufactured, Not Inevitable
Enrich argues that finance has benefited from making understandable mechanisms appear inaccessible through acronyms, jargon, and unnecessary complexity. Opacity lets the industry mystify customers and defend higher fees, while narrative journalism can make the underlying mechanics accessible.
- Financial institutions benefit from information asymmetry
- Acronyms and jargon can exaggerate genuine complexity
- Simple and transparent products are harder to price at a premium
- Narrative characters help general audiences engage with technical finance
“the finance industry over the past twenty years has done a really good job at kind of cloaking itself in opacity”
“They they have thrived on this lack of transparency and this kind of the mystification of the banking industry.”