MMasters in Business
← All episodes
David Dunning21 March 2020

David Dunning on the Dunning-Kruger Effect

3Frameworks
15Insights

Listen

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 2

Myth Buster08:08

The Dunning-Kruger Effect Is About Everyone, Not “Stupid People”

Dunning rejects the popular interpretation that his research merely says unintelligent people do not recognize their stupidity. Everyone has pockets of incompetence and can enter them without realizing it; poor performers also are not necessarily the most confident people in the room.

  • The effect can affect anyone at any time.
  • People possess different pockets of unrecognized incompetence.
  • Poor performers are often less confident than experts, just insufficiently less confident.
  • The research is a warning about ourselves, not a label for other people.

“the Dunne Ruger effect is something that can visit anybody at any time.”

David Dunning · 08:27

“each of us has our own pockets of incompetence and we just don't know when we wander into them.”

David Dunning · 08:34
#dunning-kruger#overconfidence#self-awareness
Myth Buster28:33

People Understand Human Nature—Then Exempt Themselves From It

People can estimate group behavior surprisingly well yet overpredict their own virtue and follow-through. They recognize how circumstances influence everyone else but imagine their own intentions place them outside those same forces.

  • People are often reasonably accurate about aggregate behavior.
  • They overestimate their own charitable and ethical actions.
  • Intentions obscure the situational pressures that affect behavior.
  • The central error is self-exemption rather than ignorance of humanity.

“The mistake they make is that they think they stand outside that human nature”

David Dunning · 29:29

“They just think they're for themselves are exempt from those forces”

David Dunning · 32:56
#self-perception#morality#human-nature

Hot Take· 2

Hot Take33:27

Optimism Gets Projects Started but Leaves Them Underprepared

Optimistic forecasting can motivate people to begin books, businesses, and films they might otherwise avoid. Yet underestimating the work also causes failures, exhaustion, and weaker outputs because the project was designed without realistic time and effort assumptions.

  • People plan around optimistic scenarios.
  • Optimism helps difficult projects get started.
  • Underestimated effort produces fatigue and disappointment.
  • Greater realism could improve the project rather than prevent it.

“people really underestimate how long it's going to take to complete projects.”

David Dunning · 33:36

“things get made, but people will fail or they won't produce really what they're capable of producing.”

David Dunning · 35:09
#optimism-bias#planning#projects
Hot Take1:02:00

Many People Believe Science for the Same Reason They Believe Ghosts

Dunning argues that many people endorse scientific facts through social consensus rather than understanding how experiments and data support them. When beliefs in electrons and beliefs in supernatural claims share the same evidentiary basis—what trusted people say—scientific trust can become fragile.

  • Many people do not understand that scientists systematically collect data.
  • They cite teachers, parents, or consensus rather than experiments.
  • Scientific and supernatural beliefs may share the same social-proof mechanism.
  • Ignorance of scientific rigor can encourage distrust of scientists.

“a lot of people don't understand that scientists collect data.”

David Dunning · 1:04:15

“the basis for people's scientific beliefs tends to be the same as the basis of their supernatural beliefs.”

David Dunning · 1:05:06
#science-literacy#social-proof#evidence

Explainer· 6

Explainer18:43

When Politeness Prevents Life-Saving Dissent

Social norms usually make daily cooperation efficient, but deference and politeness can become dangerous in high-stakes settings. Cockpit crews and surgical teams may recognize an error yet fail to object directly because people are trained to cooperate more often than to dissent.

  • Useful norms can become dangerous under exceptional conditions.
  • Indirect warnings may fail when immediate action is necessary.
  • People often lack a practiced script for dissent.
  • Safety systems must make objection explicit and legitimate.

“people don't know how to dissent.”

David Dunning · 23:36

“we're not really well trained in the psychology of dissent”

David Dunning · 23:54
#social-norms#dissent#safety#authority
Explainer25:54

Why Classic Psychology Studies Require Case-by-Case Review

Replication debates cannot be resolved by declaring all classic findings valid or invalid as a group. Dunning argues that researchers must inspect each original study, its replications, and competing interpretations because the disputed issue differs from case to case.

  • Classic findings are being actively reevaluated.
  • The original experiment and later replications both require review.
  • Milgram's core result remains solid in Dunning's assessment.
  • For the marshmallow test, the debate concerns what later outcomes represent.

“you really do have to go back and UM review the original work, and you have to review the replications”

David Dunning · 27:06

“case by case there are different issues that you really have to think through.”

David Dunning · 27:14
#replication#milgram#marshmallow-test#research
Explainer48:24

How Culture Shapes the Belief That “I'm Special”

Self-enhancement is not equally strong across cultures. Dunning contrasts Western emphasis on individual agency and imposing oneself on the world with Eastern emphasis on fitting in, harmonizing, and fulfilling social roles.

  • The “I'm special” bias has a cultural component.
  • Western cultures emphasize personal agency and exceptionalism.
  • Eastern cultures place greater emphasis on fit and harmony.
  • Different cultural priorities produce different patterns of self-evaluation.

“If you're coming from uh an Eastern culture, Uh, you don't do um as much or at all, this overestimation of self”

David Dunning · 48:46

“is the emphasis on me and what I can do and what can I impose upon the world that's very Western”

David Dunning · 49:07
#culture#self-enhancement#individualism
Explainer49:32

The Useful Social Norm That Makes Scams Possible

Conversation depends on a default assumption that other people are sincere and usually truthful. That norm enables coordination, but it also creates vulnerability when the speaker is deceptive or incompetent; people compound the problem by believing they are more skeptical than they actually are.

  • Conversation normally begins with a presumption of truth.
  • Routine coordination would be difficult without that presumption.
  • Malevolent or incompetent speakers exploit the default.
  • People accept false claims more often than they reject true ones.
  • Many people incorrectly believe their bias runs toward excessive skepticism.

“we assume what the other person is telling us is true unless there is evidence otherwise.”

David Dunning · 50:09

“most people are gullible, but they actually believe they have the reverse bias, that they're too skeptical.”

David Dunning · 51:50
#trust#gullibility#scams#misinformation
Explainer56:38

The Brain Can Invent Convincing Reasons for Actions It Does Not Understand

Neurological conditions such as anosognosia and split-brain findings show that people can lack access to the cause of their condition or behavior. Rather than reporting that gap, the brain readily constructs a plausible justification, demonstrating that coherent explanations can be fictional.

  • Some paralyzed patients do not recognize their paralysis.
  • Split-brain patients may explain actions initiated outside verbal awareness.
  • The brain rapidly interprets unfamiliar situations.
  • A plausible rationale is not proof of accurate introspection.

“Our brain is an incredible storyteller”

David Dunning · 58:08

“incredible storytellers sometimes tell fiction”

David Dunning · 58:10
#brain#anosognosia#confabulation#self-knowledge
Explainer1:00:33

Hypocognition: When a Missing Concept Makes Reality Look Impossible

Hypocognition means lacking a concept needed to understand an experience or domain. Without ideas such as compounding, unknown unknowns, or scientific rigor, valid claims can appear alien or fraudulent because the listener lacks the mental structure required to interpret them.

  • Hypocognition is the absence of a relevant concept.
  • Missing concepts limit what people can recognize and reason about.
  • Compounding appears implausible without an exponential-growth model.
  • Scientific conclusions look arbitrary without knowledge of research controls.

“Hypocognition is not having a concept if you will”

David Dunning · 1:00:51

“if you don't have the concept what what you are talking about seems alien, foreign, or a little bit of a con”

David Dunning · 1:01:47
#hypocognition#concepts#finance#science

Story· 2

Story09:33

The Internet Invented the Famous Dunning-Kruger Chart

The familiar “Mount Stupid,” “Valley of Despair,” and “Plateau of Enlightenment” chart did not appear in Dunning and Kruger's original work. Dunning's lab later tested the internet's model and found that its broad learning pattern could emerge on a novel task.

  • The viral chart was not created by Dunning or Kruger.
  • It had no direct connection to their 1990s paper.
  • The lab later tested the chart's proposed time course.
  • The internet's intuition proved broadly consistent with experimental results.

“Those aren't our charts.”

David Dunning · 09:41

“So internet is right.”

David Dunning · 11:00
#dunning-kruger#mount-stupid#psychology
Story1:17:41

What Fifteen Years of Failed Trust Experiments Revealed

Dunning expected psychology to explain quickly why strangers trust one another despite contrary economic predictions. After hundreds of subjects and repeated failed hypotheses, he concluded that trust is partly sustained by a deep norm of respect: distrusting someone can itself feel disrespectful.

  • The trust project lasted fifteen years rather than two.
  • Repeated hypotheses failed but produced coherent clues.
  • People could not explain the governing norm themselves.
  • Trust can arise because distrust communicates disrespect.
  • Important rules of human nature may operate below conscious awareness.

“I tried hypothesis after hypothesis after hypothesis and ran hundreds and hundreds and hundreds of subjects. All my hypotheses um failed.”

David Dunning · 1:18:21

“We trust other people, um, because we have to respect them, and to distrust them is to disrespect them.”

David Dunning · 1:18:40
#trust#research#failure#social-norms

Takeaway· 3

Takeaway17:51

Why Cringing at Your Past Self Can Signal Progress

Dunning treats embarrassment about work from five or ten years earlier as a constructive emotion. Recognizing flaws that were previously invisible suggests that judgment and standards have improved.

  • Review older work periodically.
  • Notice mistakes that were invisible at the time.
  • Interpret informed embarrassment as evidence of changed judgment.
  • Growth can be measured by what your current self would do differently.

“are you vaguely embarrassed by something you did five ten years go?”

David Dunning · 17:53

“I take that as a pleasant emotion. It's suggests I'm in a different place now than I was back then.”

David Dunning · 18:07
#growth#self-reflection#learning
Takeaway1:22:34

Big Data Needs Theory—and Theory Needs Big Data

Dunning sees large datasets as a major opportunity for behavioral science, but only if data holders collaborate with traditional theorists. Theory researchers may overlook available datasets, while data specialists may design naive tests without established behavioral knowledge.

  • Large datasets can address major social-psychological questions.
  • Traditional theorists often do not know which datasets exist.
  • Data specialists may lack the theory needed to test ideas well.
  • Collaboration is necessary to realize the field's potential.

“They need to connect up with the theory people. If that happens, it's going to be great”

David Dunning · 1:23:32
#big-data#psychology#research#theory
Takeaway1:25:38

Psychology's Next Question Is What to Do About Human Error

Earlier generations of psychologists were largely expected to describe mistakes and leave solutions to policymakers. Dunning says the field has shifted toward interventions, apps, and technologies that help people avoid or repair errors and improve their lives.

  • Older research culture emphasized describing behavior.
  • Intervention was once treated as someone else's responsibility.
  • Modern researchers increasingly treat practical improvement as the endpoint.
  • Apps and technology create new channels for behavioral interventions.

“now the field is very much about Okay, what do you do about it?”

David Dunning · 1:25:43

“how do you get people to avoid those mistakes or repair those mistakes, or how in general do you improve people's lives.”

David Dunning · 1:26:05
#psychology#nudges#intervention#behavior-change