MMasters in Business
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Ken Feinberg09 October 2015

An Interview With Ken Feinberg: Masters in Business (Audio)

3Frameworks
10Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster22:26

Why Feinberg Says His Private Compensation Funds Are Not the Future

Feinberg rejects the idea that programs such as September 11, BP, and GM established a general replacement for courts. He distinguishes them from court-supervised mass-tort settlements and calls the privately or legislatively created alternatives unusual aberrations.

  • Most litigation already ends through settlement
  • Agent Orange and asbestos remained court-supervised matters
  • September 11, BP, and GM operated outside ordinary court processes
  • Exceptional programs should not be mistaken for universal precedents

“I'm changing nothing. These programs are aberrations, Barry, they are not.”

Ken Feinberg · 23:27

“But these special programs enacted by Congress or set up by GMA, by BP, I think they're a precedent for nothing, really nothing.”

Ken Feinberg · 25:00
#mass torts#litigation#settlement#law

Hot Take· 2

Hot Take39:05

Feinberg Says the Taxpayer-Funded September 11 Fund Should Never Be Repeated

Although Feinberg believes the September 11 fund was appropriate, he warns against creating taxpayer-funded compensation for selected victims while excluding others who suffered comparable losses. Emails from families affected by Oklahoma City, the 1993 World Trade Center attack, and other tragedies exposed the fairness problem.

  • The September 11 fund uniquely used public money
  • Other victims questioned why their losses received no equivalent payment
  • Feinberg lacked discretion to expand eligibility beyond the statute
  • Selective taxpayer compensation creates difficult equality concerns

“That nine eleven fund was the right thing to do. Absolutely, don't ever do it again.”

Ken Feinberg · 40:05

“Bad things happened to good people every day in this kind. There's no nine eleven fund.”

Ken Feinberg · 42:33
#public policy#taxpayer money#september 11#fairness
Hot Take1:01:01

Do Not Attend Law School Just Because You Are Undecided

Feinberg argues that an oversupply of lawyers and limited legal employment make law school a poor default for uncertain graduates. He advises attending only with a genuine desire to practice law and a commitment to succeeding in a competitive field.

  • The legal market has more graduates than suitable jobs
  • Law school is too costly to use as a holding pattern
  • Prospective students should want to practice law
  • Technology and outsourcing are changing routine legal services
  • Clinical experience may improve legal education

“Don't go because I'm not sure what I want to do. That's a pretty expensive ambivalence, I must say, an expensive ambivalence.”

Ken Feinberg · 1:01:42

“It's a very competitive world out there, and you better think twice the stats.”

Ken Feinberg · 1:02:00
#law school#careers#education#legal industry

Explainer· 1

Explainer03:41

Why Compensation Disputes Are Often About Grief, Not Greed

Feinberg explains that victims and surviving families can experience financial awards as statements about the value of a lost loved one. The arithmetic may be routine, but the emotional interpretation of the number makes compensation exceptionally difficult.

  • Money becomes a symbolic measure of loss
  • Families may interpret awards as judgments about a loved one’s value
  • Emotional encounters are harder than calculating damages
  • Compensation cannot place a true number on grief

“It's not greed, but grief.”

Barry Ritholtz, quoting Ken Feinberg · 04:02

“No, it's the emotion that you confront when you sit one on one with people who have suffered horrible loss and listen to the tales…”

Ken Feinberg · 05:18
#grief#compensation#victims#psychology

Story· 3

Story07:00

Why Feinberg Refused Payment for the September 11 Fund

Feinberg considered administering the September 11 fund a patriotic obligation and believed accepting payment would create a damaging appearance of profiting from victims. He and his office consequently worked on the program for 33 months without compensation.

  • He viewed the assignment as public service
  • Payment risked accusations of blood money
  • The unprecedented attack justified an extraordinary commitment
  • His office contributed substantial time and resources

“I thought it highly inappropriate to be making money off of the dead and the injured resulting from a foreign terrorist attack.”

Ken Feinberg · 07:22

“UM made it imperative that I step up and do my job as a public citizen.”

Ken Feinberg · 08:21
#public service#september 11#ethics#patriotism
Story10:48

The September 11 Claimant Who Could Not Sign for Millions

Feinberg recounts meeting a mother whose grief prevented her from accepting a multimillion-dollar tax-free award. She neither entered the fund nor sued, illustrating how severe grief can stop people from taking actions that appear economically obvious to outsiders.

  • Grief can prevent administrative decision-making
  • Large financial incentives do not override every emotional barrier
  • Some eligible families neither filed claims nor litigated
  • Economic rationality is an inadequate model of traumatic loss

“Woman was so grief stricken, Barry. She didn't sue either, She did nothing nothing.”

Ken Feinberg · 11:11

“Go away, Mr Finberg, I lost my son and you're here to talk about money.”

Grieving mother, quoted by Ken Feinberg · 12:02
#grief#claims#trauma#september 11
Story20:44

Two-Thirds of BP Oil-Spill Claims Failed Feinberg’s Review

The BP program received claims from every US state and numerous foreign countries, including places with no plausible geographic connection to the spill. Feinberg says roughly two-thirds were rejected because they made no sense or lacked supporting proof.

  • The program received about 1.2 million claims in 16 months
  • Claims arrived from all 50 states and 35 foreign countries
  • Geographic implausibility was a common warning sign
  • Potentially plausible losses still required documentation

“I got claims from Norway, Sweden, Denmark, China, Nigeria. I got claims from everywhere.”

Ken Feinberg · 21:38

“Either they file a claim that makes no sense, or or they file a claim that may make sense, but they have no proof.”

Ken Feinberg · 21:59
#bp#fraud#claims#evidence

Tool· 1

Tool34:35

Feinberg Uses Music to Counterbalance Daily Exposure to Tragedy

After spending his days hearing accounts of human devastation, Feinberg turns to symphonies, opera, and chamber music. He describes art as the height of civilization and uses it to balance the horror witnessed through his work.

  • Repeated exposure to traumatic stories is debilitating
  • Music provides a deliberate psychological counterweight
  • Feinberg contrasts civilization’s worst acts with its highest achievements
  • The practice aims to ease the mind rather than erase the experience

“Then at night you go to a symphony concert, or you go sit at the opera, or you listen to chamber music, and it's the…”

Ken Feinberg · 34:59

“So you try and measure and balance the horror with something that will help ease your pain and ease your mind.”

Ken Feinberg · 35:11
#music#resilience#trauma#recovery

Takeaway· 2

Takeaway12:44

In Compensation Programs, Everyone Counts Other People’s Money

Recipients judge an award not only by its absolute amount but by what neighbors and peers receive. Differences based on earnings can therefore feel like moral judgments, even when they arise from established damages calculations.

  • Relative awards shape perceived fairness
  • Economic formulas can be mistaken for moral rankings
  • Public comparisons intensify emotional reactions
  • Administrators must anticipate scrutiny of unequal awards

“When you have a program that compensates victims, and there are numerous victims, everybody counts other people's money.”

Ken Feinberg · 13:51

“What am I going to receive as opposed to my next door neighbor?”

Ken Feinberg · 14:06
#fairness#behavioral finance#compensation#comparison
Takeaway28:54

Mass Tragedies Reveal an Extraordinary Charitable Impulse

Feinberg highlights the speed and scale with which Americans donated after the Boston Marathon bombing, Virginia Tech, Sandy Hook, and Aurora. His experience left him convinced that people readily assist strangers when random tragedy strikes.

  • Boston raised $61 million from 100,000 contributors in 60 days
  • Virginia Tech received $8 million within weeks
  • Sandy Hook received $11 million
  • Aurora received $5 million
  • Private giving reflects recognition that tragedy can strike anyone

“Never underestimate bury the charitable impulse of the American people.”

Ken Feinberg · 28:57

“People in America come to the AI to the rescue of people in need.”

Ken Feinberg · 29:27
#charity#disaster relief#community#giving